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Grey Wind Cups

Help & Service for your product

Here you will find quick help, answers to frequently asked questions, and direct access to support.

Service Portal

Please use our product help search to find answers to your questions. Simply enter the article number or EAN to open the appropriate help page directly.

Service Portal

Sensor Form

In rare cases, a sensor may not work correctly. Using our form, you can quickly send your request to our service team and we will take care of a straightforward solution.

Sensor Form

Ratgeber & Tipps

FAQ - Frequently Asked Questions

The symbol flashes when the air pressure drops sharply within a short period of time. This indicates that a storm or strong winds are very likely approaching. As soon as the air pressure stabilizes, the flashing will stop automatically – it therefore serves as a storm warning.
Please proceed as follows:
  1. Remove all batteries from the base station and the outdoor sensor.
  2. Wait at least 3–10 minutes.
  3. Insert the batteries into the base station.
  4. Once the indoor temperature is displayed, insert the batteries into the outdoor sensor.
The signal should now be detected and the outdoor temperature displayed.

Tips:
  • If problems occur, replace all batteries with fresh, non-rechargeable brand batteries. Different battery types or charge levels may cause interference.
  • Do not place the base station near other electronic devices (this may interfere with reception).
  • If necessary, choose a different location for the base station.
If pressing the “DCF” button on the back does not help, reset the station:
  • Briefly press the reset button on the back with a pen
  • If necessary, place the station closer to a window, as reception inside buildings may be limited

Product and safety instructions


Manufacturer: 
Bresser GmbH, Gutenbergstraße 2, 46414 Rhede

Contact: 
www.bresser.de


Warning notes
  • RISK OF SUFFOCATION! Improper use of this product can lead to suffocation, especially in children. Therefore, it is essential to follow the safety information below. Keep packaging materials (plastic bags, rubber bands, etc.) away from children! There is a suffocation risk! This product contains small parts that could be swallowed by children! There is a suffocation risk!
  • Risk of electric shock! This device contains electronic parts powered by a power source (power supply and/or batteries). Improper use of this product poses a risk of electric shock. An electric shock can cause serious to fatal injuries. Therefore, be sure to follow the safety information below. Never leave children unsupervised when handling the device! The device must only be used as described in the instructions, otherwise, there is a risk of electric shock!
  • Explosion risk! Improper use of this product poses an explosion risk. Be sure to follow the safety information below to avoid an explosion. Do not expose the device to high temperatures. Only use the recommended batteries. Do not short-circuit the device and batteries, or throw them into fire! Excessive heat and improper handling can cause short circuits, fires, and even explosions!
  • Risk of material damage! Improper handling may damage the device and/or accessories. Therefore, use the device only according to the following safety information. Do not disassemble the device! In case of a defect, please contact your specialist dealer. They will contact the service center and may send the device for repair if necessary. Do not immerse the device in water! Do not expose the device to shocks, vibrations, dust, prolonged high temperatures, or extreme humidity. This may lead to malfunctions, short circuits, as well as damage to batteries and components. Only use the recommended batteries. Always replace weak or used batteries with a completely new set of fully charged batteries. Do not use batteries from different brands, types, or varying capacities. Remove batteries from the device when it is not used for an extended period.
  • Risk of voltage damage! The manufacturer is not liable for voltage damage resulting from incorrectly inserted batteries!
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